We offer a wide portfolio of value-added IT services, from professional network assessments to high availability solutions to help you control costs and provide maximum uptime for your people, whatever your IT environment.

01 Our Approach

Working closely with our clients, we aim to reduce complexity, improve performance and reliability, and enhance business processes at every stage. We also offer simple, scalable services to overcome common networking challenges like user protection and disaster recovery. Read moreRead less

02 Overview of Services

Focused on designing, deploying and supporting Microsoft solutions specialising in Windows, Exchange and SharePoint Server. We deliver complete infrastructure solutions in combination with leading software, service and hardware vendors, and our in-house network and communications team. Read moreRead less

03 Engagement Process

A great network solution requires the right approach to provide consistent service and successful delivery. We ensure this by following our engagement process to best align our services with the customer’s needs, and build long-term relationships that matter. Read moreRead less

04 Network Resilience

IT systems are critical to customer processes. Our solutions ensure our clients’ key infrastructure is always accessible, by using the latest virtualisation and hardware solutions, resulting in a more robust and productive business that’s protected from disruptive downtime. Read moreRead less

06 Monitoring and Protection Service

Client and Server protection, fully managed and billed for on a monthly basis with no long term contract. Our service wraps up System Monitoring, Leading Anti-Virus, Patch Management, Asset Inventory, Remote Assistance and optional Web Protection, into one easy-to-use service. Read moreRead less

07 Hardware Provision

We save clients’ money not just because we source hardware at preferential pricing, but because our team help stop customers making unnecessary purchases. We also ensure that what is being purchased is truly up for the task. Read moreRead less

08 Cabling and Wireless Solutions

Supplying new solutions and using the latest tools to analyse current installations, our expert teams conduct free site surveys for our clients, delivering an assessment of what’s working well, what’s needed and what’s constraining the business. Read moreRead less

09 Licensing Services

Using our up-to-the-minute knowledge we save clients thousands of pounds by correctly assessing licensing needs and implementing the most affordable, effective and compliant solutions. Finding the right software and deploying it in the most effective ways is a tough task. Read moreRead less

10 Managed Phone Services

Our managed phone services help our clients save costs, improve efficiency, and collaborate better, all for a fixed price per phone user per month. Add predictable costs and advanced call management and they’re a leap forward for all sizes and types of business. Read moreRead less

11 CCTV Systems

Securing your business against physical threats such as theft, loss, vandalism and intrusion is as crucial as protecting it against IT attack. Physical protection also reinforces cyber security: encouraging vigilance in your people and deterring intruders who may be intent on cyber crime. Read moreRead less

Customer Stories

A quick review of what you can achieve with Trident

Network Assessment removes complexity and delivers confidence in infrastructure

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Network Assessment removes complexity and delivers confidence in infrastructure

A long established Chartered Surveyors were suffering a multitude of technical issues that were directly affecting overall performance. Our recommendations, along with a suggested long term strategy, has transformed day to day operations. Trident where requested to perform a network assessment so the client could better understand if and where the infrastructure was in need of work. Trident… Read moreRead less

Ingenious use of technology wins over company needing an entire server refresh

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Ingenious use of technology wins over company needing an entire server refresh

Operational issues were causing endless disruptions to service before Trident tailored a solution to simplify infrastructure and streamline office procedures both for now and future expansion Trident were one of a number of companies chosen to put forward a written proposal when a company of 325 users decided it was time to upgrade their ageing, and poorly functioning… Read moreRead less

MORE STORIES

Cloud assessment and migration services, Public, Private and Hybrid cloud configurations. Microsoft Office 365, Exchange and SharePoint Online. Microsoft Azure, including data storage, backup, directory and site recovery services.

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Support Assessments, Fully Managed, IT Manager and occasional use support agreements. Help Desk, 24×7 Support options, Proactive Maintenance, dedicated technical account manager, usage reports and detailed ticketing system.

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engagement-250

Our Engagement process ensures quality and builds relationships by guiding our Planning, Scoping, Discovery, Design, Presentation, Delivery, Maintenance and Review processes, for all our Network, Cloud and Support Services.

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